FIRST INTEGRITY BANK, INC.
Privacy Policy
Effective: 20 January 2024
We may use the information Users provide about themselves for verification purposes for the Users account. We do not share this information with outside parties except to the extent necessary to provide the service. We may use the email address to respond to their inquiries, questions, and/or other requests as well as to send periodic emails that will inform users on the latest updates on the services and features of FIBI. When you create a FIBI Account, you are agreeing to opt-in to all communications from us. We will provide you with an opportunity to opt-out of newsletter communications. We will never provide your Personal Information to third parties for direct marketing or other unrelated purposes without your written consent. Unfortunately, we are unable to allow you to opt-out of the emails we send you for certain legal, compliance or administrative purposes. We may use Automated Decision Making (ADM) to improve your experience or help fight financial crime. For example, so that we can provide you with a fast and efficient service, we may use ADM to verify your identity documents, or to confirm the accuracy of the information you have provided to us. None of our ADM processes will adversely affect the privacy of your personal information. As FIBI is subject to various legal, compliance and reporting obligations, including AML requirements, we are required by law to store some of your personal and transactional data beyond the closure of your account with us. Your data is only accessed internally on a need to know basis, and it will only be accessed or processed if absolutely necessary. We will delete data that is no longer required by any relevant law or jurisdiction in which we operate. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. We restrict access of your Personal Information only to FIBI employees, affiliates, and subcontractors who have a legitimate business need for accessing such information. We continuously educate and train our employees about the importance of confidentiality and privacy of customer information. We maintain physical, electronic, and procedural safeguards that comply with the relevant laws and regulations to protect your Personal Information from unauthorized access. We employ security products, such as firewall and data encryption, and other internal controls which are meant to safeguard all our servers and information systems, including the data stored in these systems. Sensitive and private data exchange between the Site and its Users are held safely and securely over a minimum of 128-bit SSL encryption. Where we have a legal obligation to do so, we have appointed a Data Protection Officer (DPO) to be responsible for FIBI’s privacy program. If you have any questions about how we protect or use your Personal Information, you can contact our DPOs by email at dpo@fibi.com.ph. We do not sell, trade, or rent Users personal identification information to others. We never collect or maintain information at our Site from those we actually know are under 18, and no part of our website is structured to attract anyone under 18. It is FIBI’s policy that all systems and storage medium or repositories that store customer data shall have completed the appropriate information security, risk, legal compliance, and privacy impact assessments. Your personal information shall only be stored in the environment that we can manage. Physical copies of documents containing your personal information shall be stored in physical vaults in a sealed and secure manner. Personal Data Breach refers to a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed. A Personal Data Breach shall be subject to notification requirements under the following conditions: FIBI shall notify the National Privacy Commission and affected customers in case of breach within 72 hours upon knowledge of or reasonable belief by the Bank or our third party processor that a personal data breach has occurred. If such an event occurs, we shall notify you, through a secure means of communication, of the nature of the breach, your personal information possibly compromised, measures taken to address the breach and reduce negative consequences, contact details of government authorities concerned and our Data Protection Officer who can assist you in mitigating the possible ramifications that can compromise you and your right to privacy. When you use FIBI’s Services, we observe standard practice of placing tiny data files called cookies, flash cookies, pixel tags, or other tracking tools (herein, “Cookies”) on your computer or other devices used to visit FIBI Services. We use Cookies to: We use both session and persistent Cookies. Session Cookies expire when you log out of your account or close your browser. Persistent Cookies remain on your computer or mobile device until deleted or otherwise expire. Most web browsers are set to accept Cookies by default. You are free to decline most of our session Cookies if your browser or browser add-on permits, but choosing to remove or disable our Cookies may interfere with your use and functionality of the FIBI Services. You have the right to correct any personal information We hold on you that is inaccurate, incorrect, or out of date. You have the right to ask us to delete your data when it is no longer necessary, or no longer subjectto a legal obligation to which FIBI is subject to. You may have the right to transfer certain of your personal data between data controllers, for example, to move your account details from one online platform to another. You may be able to stop the collection of location information through your device settings or by
following the standard uninstall process to remove our applications from your device; however,
because such data is used by us to optimize FIBI’s Services, meet legal requirements, as well as for
ongoing fraud and risk monitoring purposes, choosing to remove or disable location services may
interfere with your use and functionality of the FIBI Services Subject to applicable laws, you may have the right to access information we hold about you. Your
right of access can be exercised in accordance with the relevant data protection legislation. For
further information, please contact
FIBI has the discretion to update this privacy policy at any time. When we do so, we will revise the
updated date at the bottom of this page. We encourage Users to frequently check this page for any
changes to stay informed about how we are helping to protect the personal information we collect.
You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically
and become aware of modifications.
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree
to this policy, please do not use our Site. Your continued use of the Site following the posting of
changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Privacy Policy, please contact us at:
Last updated: February 16, 2024
First Integrity Bank Inc. (“FIBI”) ensures continued protection of your personal information with
our organizational, physical, and technical measures for data protection, including policies for
evaluation, monitoring, and review of operations and security risks. This Privacy Policy governs
the manner in which FIBI collects, uses, maintains and discloses information collected from
users (each, a “User”) of https://fibi.qrx.com.ph/(“Site”). This privacy policy applies to the Site
and all products and services offered by FIBI
This Privacy Policy informs you of updates in our corporate policies regarding the collection, use,
storage, disclosure, and disposal of personal information we receive and collect from
customers, payees, users, and any individual who communicate, raise inquiries and concerns,
as well as transact with us or through our authorized representatives, official websites and
platforms, and web-based applications and channels. This Privacy Policy shall be subject to
changes in our policies as well as legal and regulatory developments. We shall notify you of the
changes by posting in our website and other means of communication for your information and
reference.
When using the FIBI and other associated financial service, we may collect and use the following
data about you:
Data Collection
How We Use Collected Information
How We Protect Your Information
Sharing Your Personal Information
Data Storage
Personal Data Breach Management
Cookies
Right of Rectification
Right of Erasure
Portability
Location Information
Access to Information
Changes to this Privacy Policy
Your Acceptance of these Terms
Contacting Us